Privacy notice

Who we are

Digital Prism Ltd is the controller of your personal information. We are registered in England and Wales, company number 17504554. Our registered office is 66 Paul Street, London, England, EC2A 4NA.

For any privacy question, email privacy@digitalprism.co.uk.

What we collect

When you use our contact form, we collect your name, company, email address, phone number if you give it, the service you are interested in and what you tell us about your project.

Please do not include sensitive personal information in your message.

When you visit this website, our hosting provider may process technical information such as your IP address, so that the site can load and stay secure.

How we use it

We use your information to respond to your enquiry, discuss your requirements and keep a record of our conversation.

Our lawful basis is our legitimate interest in responding to business enquiries. Where you ask us about working together, we may also rely on taking steps before entering into a contract.

We do not sell your information, use it for automated decisions or add you to marketing lists.

Who we share it with

We share your information only where needed. This includes our website hosting provider, Netlify, our email provider and, where needed to assess your enquiry, our international engineering teams.

Some of these organisations are outside the UK. Where this happens, we use the safeguards UK data protection law requires. To ask about them, email us.

How long we keep it

We keep enquiry information for up to 2 years after our last contact, unless we need it longer for a contract or a legal reason.

Cookies

This website does not use cookies or analytics.

Your rights

You can ask to see, correct or delete your information, ask us to limit how we use it, object to how we use it, or ask us to transfer it. To use any of these rights, email privacy@digitalprism.co.uk.

Complaints

Please contact us first at privacy@digitalprism.co.uk so we can try to put things right.

You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.